About us
Sump Pump Repair Experts Serving Rockford and Winnebago County
Frank Ellison
Owner · Since 2008
About Rockford Pump Pros
Sump Pump Repair Experts Serving Rockford and Winnebago County
Rockford Pump Pros was founded by Frank Ellison, a Rockford native who grew up dealing with the realities of sump systems in older homes throughout Winnebago County. From our location at 438 S Winnebago St, we handle sump pump repair calls across neighborhoods like Midtown, East Rockford, and the Rockton Avenue Corridor where heavy snowmelt in spring often pushes water into basements faster than older setups can manage.
Frank keeps the operation hands-on and owner-operated, extending service to nearby cities including Loves Park, Machesney Park, and Belvidere when homeowners face issues tied to the Rock River or local soil conditions. We stick to posted hours of Monday through Friday 8am–6pm and Saturday 9am–2pm so residents in West Rockford or Downtown Rockford can reach us without waiting on big-company schedules.
The focus stays on straightforward assessments that match the actual terrain and housing stock in each part of town rather than one-size-fits-all fixes.
I started Rockford Pump Pros after years spent fixing pumps in the older homes that line the Rock River through Winnebago County. Growing up in East Rockford and later living near the Rockton Avenue Corridor, I watched how our cold snowy winters send meltwater into basements from Downtown Rockford to Midtown and West Rockford, then out to Loves Park, Machesney Park, and Belvidere. That experience led me to focus on Sump Pump Repair for neighbors who need it most. We work as Sump Pump Experts from our shop at 438 S Winnebago St and stay available Monday through Friday eight to six plus Saturday mornings.
- Owner Frank Ellison personally oversees every sump pump repair job
- Service covers Winnebago County neighborhoods and nearby cities like Loves Park and Belvidere
- Hours include Saturday mornings to handle seasonal calls from snowy winters
- Upfront quotes given on site before work starts in areas like Midtown or East Rockford
- Work tailored to older housing stock and spring runoff patterns common along the Rock River
Credentials & guarantees
- ✓Open Mon–Fri 8am–6pm, Sat 9am–2pm
- ✓Based at 438 S Winnebago St, Rockford, IL 61102
Our guarantee
Upfront quotes and workmanship you can inspect on every sump pump repair.
Testimonials
What Rockford, IL Customers Say
“Our sump pump stopped during a heavy downpour and water started pooling near the foundation on the east side of the house. The tech replaced the failed unit with a new Zoeller model and cleared the clogged discharge pipe that ran out toward the alley. Basement stayed completely dry through the next two storms.”
“The float switch on our old pump kept sticking, so it ran constantly and the motor burned out. They installed a new vertical float switch and added a battery backup unit that kicks in if power goes out. We have not had any issues since, even after the big rain last month.”
“Water was seeping in around the sump pit during snow melt because the check valve had failed. They swapped the valve, cleaned the pit, and re-routed the outlet line farther from the house foundation. No more moisture on the floor since the repair.”